Supreme Wins – Marketing, Email & Data Handling Policies

1. Introduction

Supreme Wins Ltd is committed to responsible marketing, compliance with data protection laws, and transparent communication. This policy outlines our approach to advertising, email/SMS marketing, and data handling in compliance with UK GDPR, Guernsey Data Protection Laws, and PECR (Privacy & Electronic Communications Regulations).

2. Advertising & Promotional Policy

2.1 Ethical & Responsible Advertising

• All marketing and promotional materials comply with the Advertising Standards Authority (ASA) guidelines.
• We ensure that all advertisements are truthful, transparent, and do not mislead customers.
• Promotions and competition descriptions will always be accurate and clearly defined.
• No marketing materials will suggest that playing competitions guarantees a financial benefit.

2.2 Social Media & Influencer Marketing

• All social media promotions will include clear terms of participation.
• Influencers and brand ambassadors must comply with ASA disclosure rules (e.g., #Ad or #Sponsored tags where applicable).
• Supreme Wins reserves the right to take legal action against individuals falsely advertising our brand.

2.3 Fair Prize Descriptions

• All advertised prizes are genuine, accurately described, and available to be won.
• Prize images used in marketing materials must reflect actual prizes or clearly state if images are for illustration purposes only.

3. Email, SMS & Marketing Consent Policy

3.1 Consent & Opt-In Requirements

• Users must actively opt-in to receive marketing communications via email or SMS.
• Consent is collected at registration, checkout, or via a dedicated sign-up form.
• Users will not be auto-enrolled in marketing communications.

3.2 How We Use Marketing Data

We use marketing data to:

• Send promotional offers and competition updates.
• Inform users of upcoming competitions and prize draws.
• Provide exclusive discounts and loyalty rewards.
• Conduct market research to improve user experience.

3.3 Unsubscribe & Opt-Out Mechanism

• Users can opt out of marketing communications at any time by:
  • Clicking the unsubscribe link in any email.
  • Replying STOP to SMS messages.
  • Updating preferences in their account settings.
• Opt-out requests will be processed immediately, with complete removal from marketing lists within 48 hours.

3.4 Third-Party Marketing & Data Sharing

• We do not sell or share personal data with third parties for marketing purposes.
• Marketing data is only shared with trusted service providers (e.g., email/SMS marketing platforms) for the purpose of delivering communications.

4. Data Protection & Security

• Supreme Wins follows strict data protection protocols to ensure user information remains secure.
• All marketing data is stored using encrypted databases and protected under GDPR regulations.
• Users have the right to request access, correction, or deletion of their marketing data at any time.

5. Updates & Contact Information

• This policy may be updated periodically in compliance with regulatory changes.
• Users will be notified of significant updates.
• For any inquiries, contact admin@supremewins.co.uk.

Last Updated: 01/2025